Resident Services Coordinator

ID
2022-3217
# of Openings
1
COMPANY
LivGenerations Senior Living
Category
AL MC Dir

Overview

The Springs of Scottsdale - Resident Services Coordinator - Old Town Scottsdale, AZ 

Schedule: Full Time

Location: 3212 N Miller Rd, Scottsdale, AZ 85251

*Must have an AZ Caregiver Certificate* 

 

 

LivGenerations is the premier luxury senior living community helping seniors in the valley live fuller lives!  As a Resident Services Coordinator you will lead the Assisted Living team and promote wellness for our residents. You will train, schedule, and oversee all the caregivers and med techs working in your community.  Resident Services Coordinators will work to achieve the goals and objectives for the senior living community by ensuring superior quality clinical services for our residents. 

 

Why, Promise, and Values:

Support Liv Communities’ Why, Promise, and Values. Incorporate the Liv Values into strategy, daily decision making and relationships.

  • Liv Empowered: Be a leader, take action, innovate, overcome obstacles as a team
  • Liv Meaningful: Liv with purpose, serve others, enjoy the journey, be hones
  • Liv Simpler: reduce clutter, make it easy, plan/implement/measure/adjust
  • Liv Well: Lead a balanced life, have fun, encourage personal growth, share your passions
  • Liv with Luv: See to understand, liv inclusive, celebrate diversity, assume positive intentions

Why LivGenerations?

We do more than build and operate the best CARF certified senior living communities! At LivGenerations, we help our team and residents to live fuller lives. We welcome new team members, invest in them so they can continue to be the best in their career, and we promote from within!

Some of the employee perks you can expect working at Liv:

  • Full Medical, Dental, & Vision Benefits offered
  • 401K
  • PTO & Sick Pay
  • Rapid Pay (Stop Waiting for Payday! Get Paid When You Want!)
  • PTO Exchange (Cash in your PTO for Cash, Charity, Loan Reimbursement or to Donate!)
  • Internal Career Advancement

Responsibilities

  • Interview, hire, train and manage a team of caregivers and medication technicians
  • Responsible for all staffing and scheduling of all caregivers and medication technicians
  • Directly supervise all Assisted Living care staff. This includes evaluating, training, mentoring, assigning work schedules and developing performance improvement plans
  • Ensure the environment is always beautifully maintained
  • Assist in the day-to-day healthcare operations to ensure Assisted Living residents’ healthcare needs are proactively being met
  • Coordinate nursing/resident services to ensure the continuity of the resident’s total regimen of care
  • Resolve concerns regarding resident care with all constituents in a timely manner
  • Provide hands-on resident care as needed or warranted
  • Assist in ongoing functional assessments/observations of residents’ physical and psycho-social needs, and coordinate with other departments to assure quality care
  • Provide continuity of care for those residents receiving home health care, hospice services, and other third-party healthcare-related services
  • Ensure proper and timely records reporting in your department in accordance with state and federal guidelines and company standards
  • Assist with coordination of admissions, functional assessments, and service plans to assure accuracy, timeliness and completeness so they are personalized and in accordance with state regulatory requirements                  
  • Ensure resident confidentiality and HIPAA regulations are compliant
  • Document and report care provided and resident observations including unusual or significant changes in physical, mental or behavioral conditions
  • Maintain a working knowledge of state regulations, policies and procedures, dictated for compliance
  • Assist with medication and treatment administration, ensuring medications are administered per physician orders
  • As directed, review and coordinate completion of incident reports that are health and injury related and assist develop/monitor plans of correction in accordance with policies and procedures

Qualifications

 

  • AZ Caregiver Certification required
  • Minimum of three years of progressive experience in Assisted Living
  • Demonstrated working knowledge and experience with geriatric care services for a wide variety of residents
  • Strong interpersonal skills with the ability to communicate effectively to a wide range of audiences, both internal (care staff, nurses, executives, etc.) and external (families, residents, physicians, vendors, etc.)
  • Must be able to work occasional nights/weekends and holidays as required and to be on call via telephone for nursing related emergencies
  • Current Fingerprint Card
  • Current First Aid and CPR certifications

 

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

 

Liv Communities is an equal opportunity employer.

 

At Liv, the health and well-being of our team members is our top priority. Working at Liv requires exceptional people who enjoy providing top notch customer service. We know that Liv Meaningfully cannot be at the expense of Liv Well. Taking a proactive stance for your health, the Liv Well Task Force has implemented a number of COVID-19 safety measures. Liv requires the use of personal protective items, takes team member temperatures and enacts stricter cleaning and disinfectant practices. Team members who do test positive for COVID-19 are required to quarantine and cannot return to work until medically cleared.

 

LivGenerations requires proof of Covid-19 vaccination to the extent permitted by law

 

 

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